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Complete satisfaction is our goal. Therefore, every item we sell is unconditionally guaranteed. If you are not satisfied with your purchase or gift for any reason, we will be happy to replace your item or provide you with a credit for the purchase.
If you wish to make a return, please send an email to: Concierge@TheWineauxShop.com. Please be sure to include your name, email address, order number, BIN number, the reason for your return, and if you would like the item replaced or prefer credit for the purchase of other items. Always feel free to call if you have any questions regarding a return.
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